MiniDJ Terms & Conditions

These are the terms and conditions associated with our service. We've made every effort to answer any questions about the service that we offer in this document in a way that is pretty clear and uncomplicated. You might notice that we didn't write this in a bunch of legal jargon. We did that in the hope that you will actually read some (or all) of this so that you know exactly what you're getting into! That said, if you're wondering if we offer something that isn't listed here, you can assume that the answer to your question is "no". So, here's what MiniDJ is all about:

MiniDJ is a service that is designed to offer a high-quality, low cost DIY (Do It Yourself) DJ rental equipment for small to medium sized events and venues. Although our name is MiniDJ, we do NOT provide a live person at your event, we only provide our MiniDJ DIY system which includes equipment and music on a rental basis. Also, we only provide our DIY systems as a package, we do not rent out individual components such as a set of speakers or an amp. You can feel free to not use all of the equipment, but there will be no discount in the rental price if you choose to do so.
Pricing & Payment
All bookings are on a first-come-first-served basis. In order to reserve a MiniDJ system (whether online or by phone), we require payment in full at the time of reservation. While we do require payment in full at the time of booking, all of our rentals include our no-risk cancellation policy (details below). We accept all major credit cards for payment—no check, cash or other forms of payment are accepted.

Add-ons can be reserved at the same time as the MiniDJ rental or anytime thereafter (subject to availability) and payment is due for the add-on at the time the add-on is reserved. For example, if you decide you would like to add-on a lighting package to your MiniDJ system rental a couple of weeks before your event date, you can check availability, reserve, and pay online (or by phone) and we will add it on to your delivery.
No-Risk Cancellation
We know things happen, which is why we offer a no-risk cancellation policy. If you choose to cancel your reservation, for any reason, just contact us at least three days prior to your reservation date and your payment will be refunded in full. For example, let’s say you have a MiniDJ reservation for Sunday, October 31st. If you contact us and cancel your reservation by Thursday, October 28th (or any time before that), we will refund your payment in full.
Delivery & Pickup
Our MiniDJ systems include delivery, basic setup (details below), and pickup—with a few restrictions. Upon booking, you will be asked to provide us with a delivery and pickup window as well as your event start and end time. Please provide us with the largest delivery and pickup window possible so that we can service your delivery (e.g. “setup anytime between 8:00 AM and 3:00 PM, event starts at 4:00 PM”). In other words, it is unlikely we will be able to accept a booking if you provide us with a specific time (e.g. “deliver at 9:00 AM”) or very early/late hours. We also request your event start and end time (if known) so we have a hard limit for our delivery and pickup schedule. Please keep in mind that most events occur on one day of the week (i.e. Saturday), so we generally have a very tight delivery schedule on busy days.

We must have access to the delivery location during the time window you provide for delivery and pickup. If we are unable to complete a delivery or pickup because we are unable to access the location, an additional surcharge will apply for additional delivery/pickup attempts. If there are any restrictions or requirements for access, please provide those details at the time of your booking or prior to the delivery. Also, while we are sometimes able to accommodate late-night pickup requests (e.g. after your event ends), we may need to pickup the equipment the following day. So, please provide availability for both days if possible.
Service Area
We service major cities around the midwest as well as smaller surrounding cities. Please ensure that your city is listed in our included delivery area prior to booking. If your city is not specifically listed, it will not be eligible for free delivery. However, we may be able to deliver to your area at an additional charge if you contact us in advance.
Setup
Every MiniDJ rental includes basic setup. In order to complete our setup, you will need to provide the following at the delivery location:

  • A small table, counter, or other area to set the MiniDJ console where you would like it to be located. The console is approximately 24 in. wide by 18 in. deep.
  • A standard 15 or 20 amp grounded electrical outlet (three prongs) no more than 15 feet from the setup location. Please avoid using a power strip as it may trip during your event.
  • Sufficient space to the sides of the table or setup location to place speakers and speaker stands. The speaker stands are a tripod design that takes about 2-3 feet, and the speakers will extend around 4-6 feet in the air.
  • The area should be covered from the elements if used outdoors. The MiniDJ system contains various electronics and must be shielded from rain and snow as well as excessive heat, wind or humidity. Basically, if it’s not comfortable for your guests, it’s probably not good for the MiniDJ system.
DJ
Remember that this is a Do It Yourself service so all of the music selection, playback, and announcements will be handled by you (or whomever you choose to put in charge). We do not provide you with any person to operate the equipment or provide services at your event.
Operation
The MiniDJ system has been designed to be incredibly easy to use and is very intuitive. So, for most people, no training is required at all. Nevertheless, we provide a short tutorial video on our website as well as interactive tutorials built right in to the MiniDJ system should you need any assistance. Please note that our delivery crew is only there to deliver and setup the equipment, they are typically not available to provide training or instructions on using the equipment.
Sound
We think it's important to have a great sound system, so that is exactly what you will receive. Our speakers, amps, and audio gear is professional, high quality equipment so that the music will sound great at your event. However, you should also know that our system is designed for small to medium sized events and venues. For example, if you're expecting 250+ people at your event, our system isn't going to provide full audio coverage for the entire room. The music will still sound good on the dance floor, but it isn’t designed to fill a large venue with hundreds of people. On the other hand, if you're in a small to mid-sized venue, our system will be as good, if not better, than many DJs.
Music & Playlists
Our MiniDJ systems comes pre-loaded with thousands of songs for your convenience. We have access to all of the newest music releases in all of the major music genres as well as a fantastic selection of older hits that you and your guests are sure to enjoy. The MiniDJ system is also pre-loaded with a number of great DJ-curated playlists and mixes to help in your music selection. If you have your own device and choose to hook it in to our system, you can do so using the included RCA jacks or via a wireless Bluetooth connection. Of course, we only provide the connection and can't help you run your particular device.
Booking Termination
We do our best to service every booking request that we receive. If there is an issue with your booking—availability, delivery/pickup times, etc.—we can generally resolve most booking issues shortly after receiving your booking. If there is some reason that were are unable to accept or service your booking, we will notify as soon as possible and refund your payment in full.